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Patricia Dooley
2 days ago
Kade did an awesome job. She explained things as she went along. Answered questions I had. Overall great experience!
Jozie Castillo
2 days ago
This was my first visit to The Only Facial, and I can confidently say my expectations were exceeded! From start to finish, the entire experience was wonderful.
Olivia was incredibly kind, knowledgeable, and attentive. She took the time to understand my skin history and concerns, answered all my questions, and explained each step of the facial along the way. And let me just say, her hands are absolutely magical! My skin was glowing when I left and still looks amazing several days later.
I also really appreciated the little touches, like receiving a take-home care kit with product samples and helpful aftercare information. Booking online was a breeze, and the availability of evening appointments was a huge plus for someone like me who works full-time during the day.
Overall, I couldn't be happier with my experience! The level of customer service, attention to detail, and genuine emphasis on self-care really set this place apart. 10/10 experience, and I will absolutely be returning. Highly recommend!
Ally Clendenny
2 days ago
I thoroughly enjoyed my first visit to The Only Facial yesterday. Not only was the spa clean and pristine, Kade, my esthetician, was so knowledgeable and friendly during my entire visit. From a smile in the lobby to being so client oriented in the treatment room, I felt so taken care of the entire time. I definitely will be back to see her soon!
Reagan Smith
3 days ago
I got a facial with Kade today and she was absolutely lovely! She was very good at explaining everything into detail of why she was doing things and how they worked! My skin feels great and I am very pleased. She made it so easy to be vulnerable in the chair and feel comfortable!
Response from the owner:We're delighted to hear about your positive experience with Kade, Reagan! It's fantastic that she made you feel comfortable and informed during your facial. We hope to see you again soon for more skin care delights! 💖
Charlene Voloski
1 week ago
Response from the owner:Charlene, your 5-star review made our day! We're so glad you enjoyed your time with us and look forward to your next visit. 💖
Mallory Jones
3 weeks ago
Response from the owner:Mallory, thank you for the glowing 5-star review! We're thrilled you enjoyed your experience with us. We look forward to seeing you again soon! 💖
Andrew Myer
3 weeks ago
Response from the owner:We're so happy to receive your 5-star feedback, Andrew! It's always a pleasure to have you with us. See you in a few weeks for your next visit! 💖
Gina Chamberlain
3 weeks ago
I see Samantha for my facials. As you step in the heavenly smell gets you relaxed . Samantha is very professional and extremely knowledgeable. I just love how kind and how she addresses any concerns and explains everything so well. It's the ultimate treat my skin needs! Book the appointment!!!
Response from the owner:We’re thrilled you had a great experience, Gina! Our licensed aestheticians at The Only Facial in Edwardsville are always happy to answer questions and explain the benefits of each step of the Signature Facial. We can't wait to see you at your next appointment. 🩷
Hayley Leach-Stratton
4 weeks ago
I recently moved to the area and wanted to get established at an Only Facial location, and the Edwardsville location has been so welcoming! I have a pretty stressful job, so having this little bit of self-care built into my routine has been exactly what I needed. Tia is an amazing aesthetician, and I always look forward to my appointments with her!
Response from the owner:We're so glad you found us, Hayley! It's fantastic to hear that Tia has been such a positive part of your self-care routine. We look forward to your next visit for more relaxation and glowing skin. 💖
Madison Muick
4 weeks ago
I saw Tia at the Edwardsville location and she was the sweetest! She explained everything as she was doing and did a through job with all of it! I can’t wait to go back!
Response from the owner:Madison, thank you for sharing your experience with Tia at Edwardsville! Her sweet and thorough approach is what we strive for. We can't wait to have you back! 💖