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Jennifer Stone
2 days ago
I LOVE The Only Facial and my esthetician Emily. I feel so pampered when I go and my skin feels great! I appreciate that at The Only Facial you don’t feel the pressure to buy more services. I won’t go anywhere else.
Response from the owner:Thank you for sharing your wonderful experience, Jennifer! We're thrilled to hear that you feel pampered and enjoy the services provided by Emily. It's great to know that you appreciate our no-pressure approach. We look forward to welcoming you back soon!
Marcia Cooper
4 days ago
Haley does the best job on my facials. I leave with my skin looking and feeling great and totally relaxed
Response from the owner:Thank you for sharing your positive experience, Marcia! We're thrilled to hear that Haley's facials leave you feeling relaxed and your skin looking great. We look forward to welcoming you back for your next appointment! 😊
Tori Smock
1 week ago
I had such a great experience with Lexie at The Only Facial. This was my first facial and I wasn’t really sure what to expect, but I loved it. The space was so clean and cozy. Lexie was super sweet and easy to talk to. She made me feel comfortable the whole time. The facial massage was so amazing and my skin looked and felt amazing afterward. She gave me a water bottle at the end and the little gift bag with aftercare instructions, cream, and an oil.I already have my next appointment booked and I’m already looking forward to it.
Response from the owner:Thank you for sharing your wonderful experience with us, Tori! We're thrilled to hear that your first facial was enjoyable and that Lexie made you feel comfortable throughout the process. It's great to know that you appreciated the clean and cozy space, as well as the aftercare package. We look forward to welcoming you back for your next appointment! 😊🩷
Wendy Moyer
2 weeks ago
Fantastic service, friendly staff, with educational and relaxing service
Response from the owner:Thank you for your wonderful feedback, Wendy! We're thrilled to hear that you enjoyed our service and found our staff both friendly and educational. Your satisfaction is our priority, and we look forward to serving you again! 🩷
Madison Stowe
2 weeks ago
I can’t say enough about this facial! I came in with red and broken out skin, today my skin is so clear and glowy! I have gotten so many compliments. Lexie was my aesthetician and gave me advice on my skin. I already scheduled my follow up! Best facial in Springfield!
Response from the owner:Thank you for sharing your wonderful experience, Madison! We're thrilled to hear that your facial left your skin clear and glowing, and that Lexie provided helpful advice. It's great to know you've already scheduled a follow-up. We look forward to welcoming you back for another fantastic treatment! 🤗
Grace Compton
2 weeks ago
Response from the owner:Thank you for your 5-star rating, Grace! We're delighted to know you had a positive experience with us. Your support is greatly appreciated! 💕
Pat Crockett
2 weeks ago
I had always been pleased with facials I had in the past at other businesses, but was I wrong! My experience with Haley was amazing. I can hardly believe that I can see such a difference in just one appointment. I’m 65 and I didn’t go in because of wrinkles or fine lines, I went because my skin just felt grubby and my pores were very noticeable. After my appointment my pores were much tighter and my skin was hydrated without feeling greasy. Also I love the fact that they just do everything for one price with no up-sales and tip is already included. Can't wait to go back!
Response from the owner:Thank you for sharing your wonderful experience, Pat! We're thrilled to hear that your appointment with Haley exceeded your expectations and made such a noticeable difference. It's great to know you appreciated our straightforward pricing and inclusive service. We look forward to welcoming you back for another session soon! 😊🩷
Brandi
2 weeks ago
Jaclyn is wonderful. She has a calm and kind personality and gives a great facial. I would recommend this establishment to anyone!
Response from the owner:Thank you for sharing your positive experience, Brandi! We're thrilled to hear that Jaclyn's service met your expectations and that you enjoyed your facial. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! 😊
Sobia Abbasi
3 weeks ago
My experience at the The Only Facial was super satisfying. I received the visit as a birthday gift from a friend who happens to be a regular here.
I went in knowing that my friend has had a consistently great experience. It’s a flat rate service with gratuity included.
The booking and check-in was smooth and quick. There’s an initial consultation questionnaire that was online and easy to fill out. My technician was a wonderful young woman named Stephanie. She was highly trained and knowledgeable about the various products and procedures involved. She tailored the process based on my skin’s needs.
The facial was soothing and relaxing. I almost went to sleep when Stephanie was massaging my face. She was very precise about the after care and what to expect the next few days. She even texted to enquire about my well being the next day or if I had any questions. I actually had a great result. My face was actually glowing soon after and the brightness continued. I would highly recommend this establishment and encourage everyone interested to find how wonderful it is for themselves.
Response from the owner:Thank you for sharing your wonderful experience with us, Sobia! Your kind words absolutely made our day! We're thrilled to hear that you enjoyed your visit and that Stephanie provided such attentive and personalized care. It's great to know that the booking process was smooth and that you found the facial both relaxing and effective. We appreciate your recommendation and look forward to welcoming you back in the future! 🩷😊
Sam Day
3 weeks ago
I have had a lot of facials at several different places. This is by far my absolute favorite! The place looks amazing, the products are so gentle on my skin. Haley is so skilled and so professional.
Response from the owner:Thank you for sharing your wonderful experience, Sam! We're thrilled to hear that you enjoyed the ambiance and found our products gentle on your skin. It's great to know that Haley's skills and professionalism made your visit exceptional. We look forward to welcoming you back soon! 🩷